NARAKA: BLADEPOINT – Keyboard/Mouse Not Working – Issue Fix
RUN THE GAME AS ADMINISTRATOR
Ensure you use “Run as Administrator” to install and start the game (right-click on the shortcut or setup file and select “Run as Administrator”).
DISABLE ADDITIONAL INPUT DEVICES
Disconnect all input devices such as controllers, graphics tablets, etc., except for the keyboard and mouse. If you’re using x360CE, vJoy, or any other virtual input devices, disconnect or disable them as well.
DISABLE MOUSE ACCELERATION
Disable the Enhance pointer precision option by following these steps:
Windows 10:
Press WinKey+R and type the following in the Run window:
control
Press Ok, navigate to Mouse -> Pointer Options, make sure that Enhance pointer precision is unchecked, then click OK.
Windows 8.1, 7:
Go to Start -> Control Panel -> Mouse -> Pointer Options, ensure that Enhance pointer precision is unchecked, and click OK.
DISABLE THE TOUCHSCREEN
If using a tablet PC, connect a keyboard and mouse before temporarily disabling the touchscreen.
RUN THE GAME IN CLEAN BOOT MODE
Ensure no third-party applications are interfering with the game. Try installing and running the game in “clean boot mode”. Instructions on how to do this can be found here:
http://support.microsoft.com/kb/929135
Remember to use an account with Administrator privileges.