Planet Zoo – There Has Been an Error Communicating with Franchise Server: Error & Issue Fix
Some players who try to start a new save in Franchise Mode in Planet Zoo encounter the “there has been an error communicating with franchise server” error. The peculiar aspect of this error is that these users are connected to the internet, so something else is causing this problem. This prevents them from playing the game, which is very frustrating, but luckily for players, there is a straightforward fix for this error.
All you need to do to rectify the error is to rename your company. The bug occurs when the company name you’re trying to use is the same as one you used for a beta save, which causes the game to glitch. So, try another name, and you should be able to create a new Franchise Mode save in Planet Zoo without any further problems or errors.